Our Spa to you package is a simple treatment pick and mix. First decide how much treatment time you would like to book along with if you would like 1 or 2 therapists, Second choose which treatments you would like that fit within the time you have selected. Once you have then booked your choices sit back, relax and wait for our experienced professional therapists to bring all the equipment they need to carry out your chosen treatments.  

If you have decided on how long you would like to book your treatments for, simply complete our online booking form and pay the £50 non refundable booking fee. If you know the treatments you would like then let us know so that we can organise your treatment schedule, if you haven't yet decided on your treatment - three weeks prior to your booking we will ask for your treatment choices and we will also confirm the remainder of your balance that will need paying. For any booking that is less than three weeks away we will need payment in full once we have allocated a therapist to your booking

No you don't need to provide anything our therapists will arrive with their own products and equipment

Please remove any jewellery and put it in a safe place so that our therapists can work without any restrictions. We cannot accept responsibility for anything that gets lost or damaged. If you are having a spray tan you will need to exfoliate well and have no products on your skin including deodorant, If you are having a manicure or pedicure treatment, please ensure that all nail varnish is removed prior to treatment and that any existing gel varnish has been soaked off. For those guests having pedicures, we suggest you bring along flip flops so that your nail varnish doesn't smudge and for any freshly painted nails we do not recommend going into a pool or hot tub for at least two hours after your nail treatments otherwise the varnish may bubble. If you have opted for a facial, it can be helpful to remove make-up prior to treatment and we do not recommend going into the sauna after a facial as this may effect the benefits of the treatment. 

For safety reasons, our therapist’s treatment beds generally have a weight capacity of approx. 20stone / 280lb / 127kg and length of approx. 6 foot. Should your measurements exceed this, then please let the team know and we can suggest alternative arrangements for your treatments.

For spray tans, massages and facials we recommend that you set aside a warm, quiet room (such as a bedroom) so that you can fully relax and enjoy the treatment. Manicure and pedicure treatments should take place in a well lit room that has a table and chairs - typically a dining area or kitchen works well. If you haven't arranged the treatments through your holiday provider then we do ask that you gain permission from the venue prior to your booking taking place.

We have therapists based all over the  North of England and we come to you whether it is at home or at a hotel or another location. To avoid disappointment we recommend that you give us as much notice as possible. Treatments, travel and therapist time are all included in the price.

1 week before the booking the schedule is finalised. If you need to make any changes to the schedule on the day, please discuss with your therapist on arrival and they will work with you to try and accommodate your request however we cannot guarantee that they will be able to accommodate the change. Any guests arriving late for their appointment will only receive a treatment within their allotted time.

We require that all our freelance therapists use professional products, brands will differ from therapist to therapist. If you do have sensitive skin or would like to know in advance what products the therapist is using please get in touch and we will endeavour to find out for you. 

There is no obligation to tip. If you are happy with the service and treatments you have experienced and wish to tip the therapist, then please do. 

It is possible to add more more time as long as your allocated therapist can accommodate this. It is not possible to reduce treatment time within 7 days of the booking.

The treatment menu makes it clear which treatments are suitable for pregnant guests and children. Everyone can have a beauty treatment and almost anyone can have the therapies, however some therapies are not advisable if any of your guests have a medical condition. We can provide you with information regarding the medical conditions that are avoided these include, epilepsy, diabetes and cancer. We also advise that you do not drink any alcohol prior to any of the therapies as this can have serious side-effects. 

A £50 booking fee will need to be paid once you have submitted your booking form. You can pay via our payment link on the booking page. This booking fee is non-refundable should the booking be cancelled. Once we receive payment and have allocated a therapist, your booking is confirmed. Three weeks prior to the booking, we will confirm the remainder of the balance. In order for the booking to go ahead, we do require payment prior to the booking. Our therapists do not accept payment on the day of the event. If your booking is made within 3 weeks of the booking date we will ask for payment in full and you will not be required to pay a booking fee. 

If for any reason such as injury or sickness your allocated therapist is unable to perform his/her full engagement then we will use all reasonable endeavours to fulfil our obligation by providing an alternative Freelance Therapist/s. This may involve the client/guests changing their treatment choice depending on the replacement therapist’s skills. If an alternative treatment is provided, no refund will be given on that treatment. Should any part of the engagement not be fulfilled in its entirety, will deduct on a pro-rata basis the cost of the unfulfilled portion of the engagement.

It is very important to us that you are happy. If for any reason you receive a treatment that does not meet your expectations, we ask that you speak to the therapist directly on the day to resolve the issue. If you do not discuss any issues with your therapist at the time, then we are unable to deal with this after the booking in an effective manner. If you are still dissatisfied after having spoken to the therapist, we ask that you contact us at your earliest convenience so that we may discuss appropriate action. In order to be considered for a refund we do require notification of your dissatisfaction within 5 days of the booking having taken place.